PRIVACY POLICY
Last Updated: October 2026
DIVENELY UNITED respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, www.divenelyunited.com, and through any interaction with our brand.
By accessing or using our website, you acknowledge and accept the practices described in this Policy.
INFORMATION WE COLLECT
When you visit our website, place an order, subscribe to communications, or contact us, we may collect certain personal information, including:
• Name
• Billing and delivery addresses
• Email address
• Telephone number
• Order and transaction details
• Device, browser, and website usage information
• Marketing preferences
We collect only the information necessary to operate our business, fulfil orders, and enhance your experience with DIVENELY UNITED.
HOW WE USE YOUR INFORMATION
Your information may be used to:
• Process and fulfil orders
• Provide customer support
• Communicate regarding purchases and deliveries
• Improve our products, services, and website experience
• Prevent fraudulent activity
• Comply with legal and regulatory obligations
• Provide marketing communications where consent has been given
ORDER FULFILMENT
DIVENELY UNITED may share personal information with trusted service providers where necessary to operate the website, process transactions, fulfil orders, and deliver products and services.
Information is shared only for legitimate business purposes and in accordance with applicable data protection laws.
PAYMENT INFORMATION
Payment information is processed securely through authorised payment providers.
DIVENELY UNITED does not store or have access to complete payment card details.
COOKIES
Our website uses cookies and similar technologies to improve functionality, analyse website performance, and enhance the customer experience.
By continuing to browse our website, you consent to the use of cookies in accordance with applicable laws and regulations.
MARKETING COMMUNICATIONS
Where you have chosen to receive updates from us, DIVENELY UNITED may contact you regarding product releases, editorial content, campaigns, and other brand communications.
You may withdraw your consent at any time using the unsubscribe link included in our communications.
DATA RETENTION
Personal information is retained only for as long as reasonably necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
YOUR RIGHTS
Under applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), you may have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Restrict or object to processing
• Withdraw consent where applicable
• Request a copy of the personal information held about you
Requests relating to personal information may be submitted to support@divenelyunited.com.
SECURITY
DIVENELY UNITED maintains reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, or destruction.
CHANGES TO THIS POLICY
DIVENELY UNITED reserves the right to amend this Privacy Policy at any time.
Any changes will be published on this page and become effective immediately upon publication.
CONTACT
For any questions relating to this Privacy Policy or the processing of personal information, please contact: